PayPal Payouts - Error Codes
Note: This article relates to the PayPal Payouts pro add-on.
When processing payouts with PayPal, AffiliateWP will display an error message if something goes wrong. Error messages can be returned for a variety of reasons, such as insufficient account privileges, incorrect API credentials, or one of many other reasons.
If you are receiving an error when processing payouts, please use this guide as a reference for what the error means and how it can be resolved.
When an error is returned, it will be displayed like this:
Error: 403 Forbidden
This error means one of two things:
1. Your live API credentials have been entered incorrectly
2. Your PayPal account has not been fully approved to process payouts via the API
If you have confirmed that your API credentials are entered correctly, you will need to contact PayPal support and ask them to tell you why your account is unable to process payouts.
Error: 429 Too Many Requests
This error can occur when PayPal's systems are under abnormal load. If this occurs, wait 30 minutes and then try again.
Error: 10001 Security Header Not Valid
This error is usually caused by one of two things:
1. The credentials entered at Affiliates → Settings → PayPal Payouts are incorrect. Please triple check you have entered them correctly.
2. You have entered the API certificate instead of an API Signature. Please check that you have entered the correct one.
Error: invalid_client Client Authentication failed
This error means the API credentials have been entered incorrect. Please confirm you have copied the credentials properly from your PayPal account.